Contact details
Customer Service
info@shapenbarefoot.com
Contact for cooperation and influencers
hello@shapenbarefoot.com
Wholesale
wholesale@shapenbarefoot.com
Address
Correspondence address
EUROVEA CITY, SHAPEN s.r.o.
Pribinova 34
811 09 Bratislava, Slovakia
Billing information
SHAPEN s.r.o.
Kamenná 10
841 10 Bratislava, Slovakia
COMPANY ID: 51740907
TIN: 2120772379
VAT ID: SK2120772379
SHAPEN store
SHAPEN stores s.r.o.
EUROVEA, 1. floor
Pribinova 8
811 09 Bratislava
Slovakia
COMPANY ID: 53863879
TIN: 2121518344
VAT ID: SK2121518344
Frequently Asked Questions
-
In our e-shop, you can conveniently buy and pay without a fee via the secure payment gateway GoPay by payment card (VISA, VISA Electron, MasterCard, MasterCard Electronic, Maestro), online transfer through the internet banking of individual banks or Google Pay. Payment by card is reliable, meets the highest security standards and all transmitted information is encrypted. Security is based on 3D Secure standards.
-
We will guide you through the entire process of returning or claiming goods in the Returns and Claims on Goods section.
-
If this happens, we are very sorry. We take great care during pre-shipment inspection, but it is manual work and we are only human, sometimes we may not notice a minor "defect". E-mail us at info@shapenbarefoot.com, describe the defect, it will help if you attach photos to the e-mail. We will do everything in our power to make it right for you :-).
-
Yes, after you submit your order, you will receive an e-mail with tracking information for your shipment. If by chance you did not receive this information, please e-mail us at info@shapenbarefoot.com.